New rules for hailing a ride put residents first

Posted on Apr 10, 2016

Photo credit: Uber
Photo credit: Uber

Toronto’s taxi drivers should be an easy group for the public to support.
They work long hours for very little money and deserve as much as anyone a regulatory framework that is fair, and allows them to earn a decent wage.
So why does it seem like they do everything possible to pit the public against them?

Photo credit: Uber
Photo credit: Uber

Having snarled traffic in the city with massive protests on city streets and the surrounding highways, cabbies have attracted a great deal of attention to their cause, little of it positive. They invest their resources in protesting rather than competing by improving service, and in doing so they are driving away their customers.

Photo credit: Gary J. Wood. Used under CC Sharealike 2.0 license.
Photo credit: Gary J. Wood. Used under CC Sharealike 2.0 license.

New rules governing taxis and ride sharing services were introduced by city hall last week, providing a framework within which Uber drivers can operate legally, and levelling the playing field by subjecting them to regulations of the sort by which cabbies abide.

While some say the more stringent regulations for cab drivers are unfair, the fact is that there are important differences between the two groups. Unlike most cabbies, Uber drivers operate their own personal vehicles and spend, on average, only ten hours per week finding fares through the app.

Taxi industry supporters on city council complain that the rules favour Uber drivers, who need only have vehicle inspections once per year, and can charge ‘surge’ pricing during peak times.

Granted, Uber is sometimes cheaper than regulated taxi rates, but it’s also more expensive when surge pricing is in effect. The reason why many people prefer ride sharing over taxis comes down to the level of service.

With Uber, every passenger is asked to rate the quality of every single trip. That creates a transparent environment where drivers can know they are picking up well behaved passengers, and customers can feel secure knowing they will be driven to their destination in a safe, clean vehicle by a competent driver. It provides an incentive for drivers to deliver a courteous, professional experience for passengers.

All taxi drivers were required to take a 17-day training course to learn to navigate the city, preparing them to serve as ambassadors to the city. With the new regulations, even that mandatory training requirement has been dropped. And once a taxi driver behind the wheel they aren’t subject to any further review of how they treat passengers.

The ratings system holds Uber drivers to a customer service standard that the taxi industry doesn’t even begin to approach. The cars are clean, short trips are more affordable and payment is handled by the app which even allows you to estimate the cost of your trip before hailing a driver. Compare that to cabs where the credit machine mysteriously malfunctions when you reach your destination too often to be coincidence.

Local posts

Img 1219

Nova's Ark October 1st Fundraiser

Posted on Oct 20, 2016
The October 1st Dinner/Dance Fundraiser was a fantastic success! Our Fundraiser Committee’s enthusiasm and hard work was matched by the...
Whitby Read more
Thatslife 11

Well Seasoned Productions - Curtains Up on 50+

Posted on Oct 19, 2016
Where age is just a number… a musical theatre number! Proudly introducing Well Seasoned Productions (WSP), Toronto’s newest theatre company...
Cabbagetown Read more
Untitled 1

The Parent and Child Foundation

Posted on Oct 19, 2016
The Parent and Child Foundation is an organization dedicated to raising awareness of special needs and disabilities in children and...
Markham Read more
Lucilles ball masqerade12

A Pre-Halloween Night in Disguise Was a Ball for All

Posted on Oct 19, 2016
On Oct. 14, 2016, over 200 singles and couples from Burlington and surrounding areas attended what just might have been...
Burlington Read more
Call and mia largest

Book, CD & DVD Sale

Posted on Oct 19, 2016
The North Halton Kitten Rescue book, CD & DVD sale October 15th and 16th, held at the Georgetown Market Place...
Halton Hills Read more
20161013 165946

Stush Extensions Boutique - Launch Event

Posted on Oct 18, 2016
We had an incredible turn out for our official launch event that welcomed the community. Over 65 women attended and...
Toronto Read more
Img 9666

Childcan's Annual Walk/Run Raises Amazing Support

Posted on Oct 18, 2016
Despite the threatening forecast, hundreds of participants - childhood cancer survivors, warriors, bereaved families, friends and supporters - came out...
London Read more

First Annual Pink Day Fundraiser for Women's Cancer Research

Posted on Oct 18, 2016
We had a fun filled day at SG Hair Design, Milton's Curly and Colour Experts. There were lots of opportunities...
Milton Read more

Indian classical music evening - oct 15th pictures

Posted on Oct 18, 2016
Vedic culture center presented a Unique Classical Music Evening. Esha Bandyopadhyay, based in Kolkata, India, has emerged as one of...
Markham Read more

Structural Expressionism - Paintings by Jack Winn

Posted on Oct 17, 2016
This Fall at Fringe Custom Framing and Gallery, Art Exhibition entitled Structural Impressionism by Jack Winn opens on Friday, October...
London Read more

A Cup Of Cozy Fall Fashion Show

Posted on Oct 17, 2016
Sidenote Ladies Boutique just hosted our first EVER Fall Fashion Show! Here at CoMotion on King. We moved some furniture...
Hamilton Read more
Elmvale fair ambassadors   matt garwood

2016 Elmvale Fall Fair - 156th edition

Posted on Oct 16, 2016
What an incredible Thanksgiving homecoming Fair. Brilliant sunshine brought over 8000 people out to our 2-day event. The Directors of...
Simcoe County Read more
Torontoportraitphotographer alishalynnphotography 37

Afternoon Delight - A Boutique Wedding Event

Posted on Oct 16, 2016
Afternoon Delight - A Boutique Wedding Event was held on Sunday, September 25th, 2016. Curated by The Nail and Champagne...
Yorkville Read more
Dsc 0179

The Story of Leanne Calibaba and her Gratitude For Cancer

Posted on Oct 15, 2016
Leanne Calibaba was your average woman trying to keep up with the demands of being a single mom, in a...
Burlington Read more
Img 3809

Tiffin Knit Wits Give Sensory Muffs to Fellow Residents

Posted on Oct 14, 2016
On Tuesday, October 11th, our knitting group "The Tiffin Knit Wits" gave sensory stimulation muffs to our Memory Care residents....
Simcoe County Read more